More asses

Both the pretty girls behind the desk grimaced when I told them about the rats.

This is what I would expect of people in the hospitality industry.

In Thailand, it's too much to hope for a refund, but I'll confess to being--call it expectant--of some recognition or sympathy or remuneration.

"Ohh, no, no have here."

If it was worth fighting, it would've been very easy to gather a handful of rat pellets and say, "see?"